Weekend-only Remote IT

Our Service

WHAT WE OFFER

Here are the key functions of a call center.

Ticket Triage & Helpdesk Overflow

Don’t let the weekend backlog overwhelm your weekday staff. We handle your weekend support tickets in real time—resolving common issues, escalating critical ones, and making sure your helpdesk queues are clean and ready for a smooth Monday transition.
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Remote Weekend Infrastructure Support

We ensure your infrastructure stays online and optimized during off-hours. Our team actively monitors cloud instances on AWS, Azure, and GCP, performing server and service restarts, checking CPU and disk utilization, and overseeing any scheduled weekend maintenance. With us on duty, your systems remain healthy—even when your weekday team is offline.

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User Access & Identity Support

User lockouts and login issues don’t take weekends off—neither do we. Our team handles password resets, account unlocks, and temporary account provisioning (when pre-authorized), while also troubleshooting SSO and VPN issues using tools like Okta, Auth0, and Office 365. We ensure your users stay connected without waiting for Monday.

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Custom Runbook Execution

Our team follows your documented standard operating procedures (SOPs) and runbooks to the letter, ensuring consistency and accountability. We document every action taken, highlight areas for improvement, and help maintain a high standard of readiness for weekend operations.
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TO HELP YOU

How It Works: Simple, Fast, and Reliable

Getting started with WeekendITEngineers is easy. Our process is designed for speed, clarity, and minimal disruption—so you get reliable weekend support without a long setup or contracts.

Start a Free Trial Weekend

Get to know us risk-free. We’ll schedule your first weekend of support to show you how we work—no obligation, no pressure.

Share Access & SOPs

Provide us with access to your monitoring tools, ticketing systems, and any standard procedures. We align with your processes to act as an extension of your team.

We Cover Your Weekend

Our engineers monitor, troubleshoot, and resolve issues in real time. From Friday evening to Monday morning, your systems are in expert hands.

Receive a Monday Handoff

We deliver a detailed weekend activity summary—what we fixed, what we flagged, and anything that needs follow-up. Your weekday team starts fresh, not firefighting.

We are ready to serve you at any time!
Please Call : 816-207-7136

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Weekend-only Remote IT support by real engineers—ensuring uptime, security, and peace of mind when your team is offline.
Friday 4pm - Monday 8am

Part time on week days

QUICK LINKS
SERVICES
  • Ticket Triage & Helpdesk Overflow
  • Remote Weekend Infrastructure Support
  • User Access & Identity Support
  • Custom Runbook Execution
INFORMATION
  • 7504 Wyoming St, Kansas City MO Suite 5
  • 816-207-7136
  • support@weekenditengineers.com
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